Need Help? Contact RPMS Help Desk
Posted on 09/08/2020

We encourage both students and parents to reach out with any questions you have about the upcoming school year! Email rpms-helpdesk_2020-2021@pwcs.edu.

This video shows you the steps to accessing Office365, Zoom, Canvas, and ParentVue/StudentVue: Go to "Four Steps to Get Ready for Virtual School" video. If you are in need of immediate technical assistance you may also call the PWCS Helpdesk at 703.791.8826. The Help Desk is staffed Monday–Friday, 7 a.m.–4:30 p.m. when schools are in session and 8 a.m.–4 p.m. when schools are not in session. (Wait times may vary).

Here are additional resources to help you with this virtual school year:

Go to Virtual Schoolhouse Resources

Go to Rippon Tech Support FlipGrid

Go to PWCS Backpack Resources


If a student gets locked out of their laptop it takes 30 minutes for the laptop to reset and they will be able to login again.